Privacy Policy

1. Introduction

DC Roofing, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a roofing estimate or quote
• Submit an employment application
• Contact us via phone, email, or contact forms
• Sign up for newsletters or promotional materials
• Schedule roofing services or consultations

This personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, roof type, project details)
• Employment information (work history, skills, qualifications)
• Project preferences and requirements
• Insurance information (when applicable)

Usage Information

We may automatically collect certain information about your device and how you interact with our website, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on our site
• Referral sources
• Device identifiers

3. How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your inquiries
• Process employment applications and conduct hiring processes
• Send you quotes, estimates, and project proposals
• Communicate with you about your roofing project
• Schedule appointments and service calls
• Process payments and manage billing
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Customer relationship management
• Background checks for employment

Business Partners

We may share information with:

• Material suppliers and manufacturers
• Insurance companies (for claims processing)
• Financing partners (Enhancify, Launch Credit Union)
• Subcontractors working on your project

Legal Requirements

We may disclose information if required by law or to:

• Comply with legal process or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to emergency situations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and electronic records
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

Typically, we retain customer information for 7 years after project completion, and employment records according to applicable labor laws.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may request access to your personal information and request corrections if it is inaccurate or incomplete.

Marketing Communications

You can opt out of receiving marketing communications by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at info@dcroofinginc.com
• Calling us at (321) 557-7387

Data Deletion

You may request deletion of your personal information, subject to legal and contractual requirements.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms (Facebook, Instagram, Google)
• Financing partners (Enhancify, Launch Credit Union)
• Material manufacturer websites
• Review platforms and directories

We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (when required)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Florida-Specific Privacy Rights

As a Florida-based business, we comply with applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information. For questions about Florida-specific privacy rights, please contact us using the information above.